A valid credit card must be presented upon arrival, along with a valid ID that matches the credit card presented.

Debit and credit cards will be authorized at check-in for the entire amount of your stay, plus $150 per day to cover incidentals. The system will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. The original authorization amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Guests must be at least 21 years of age to check in at WestHouse. All other guests must be accompanied by a responsible adult.

You may check in at 4:00 PM. Check Out is at 12:00 PM.

The hotel's 48-hour standard cancellation policy allows cancellation by 3 P.M. two days prior to arrival with no penalty. After this time, the credit card on file will be charged the first night's room rate plus taxes & fees. In the event you change your plans, you must cancel or change your hotel reservation in accordance with the hotel's cancellation policy to avoid penalties.

WestHouse New York is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.

WestHouse is located at 201 West 55th Street, between 7th Avenue and Broadway.

Self-Parking is available through iPark.

iPark:
308 W 55th St,
New York, NY 10019
(212) 974-9495

We do not offer free shuttle service from the airport, but you are welcome to arrange transport ahead of time with our concierge by calling 212.707.4820.

A nightly Residents Fee of $55.00 plus tax per person is conveniently added to your folio and covers a vast array of bespoke, and unlimited, InResidence privileges:

• Daily Breakfast - Monday - Friday: 6:30am - 10:30am, Saturday - Sunday: 7:00am TO 11:00am
• Evening Terrace F&B Experience from 5:00pm - 8:00pm daily with tapas, desserts, complimentary beer, wine and sparkling wine.
• High-speed Wi-Fi access
• Local and toll-free phone calls
• 24-hour Fitness Center, on the 3rd floor
• Business center services

**Please note, this fee is not inclusive of service gratuities.

We have a full 24-hour Fitness Center on property, located on the third floor of our hotel, which includes state-of-the-art fitness bikes, treadmills, free weights, and weight machines.

On The Terrace located on the 23rd floor, an iMac and printer are available for guests to view flights, check directions to various points of interests, and more.

We accept packages that are sent to the hotel, which will be stored in our package room. Guests are welcome to have up to 3 packages delivered to the hotel.

Luggage can be stored on premises while rooms are being prepared, and after checkout until 9PM

Adjacent to The Terrace on the hotel’s 23rd floor, the Westroom is an intimate boardroom with seating for up to eight. For inquires contact [email protected]. 

Laasie is a third party company that rewards guests for booking direct on the hotel website. Laasie is a partner but is not directly affiliated with the hotel and rewards must be redeemed via Laasie. For more information or to redeem an award, please visit: https://laasie.ai/faq.